Our Concierge

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The crossed gold keys seen on concierges’ lapels are the symbols of the distinguished and prestigious Les Clefs d’Or, the only International association of professional hotel Concierges.
Our Chef Concierge Erik Montoya and Assistant Concierge Linda Mackinovski are educated to enhance your experience and fulfil your wishes by recommending and booking the best restaurants, activities, and attractions that Gothenburg has to offer.
Erik Montoya has been a member of Les Clefs d’Or since 2018. He represented Sweden in the International concierge award in Cannes 2019. Erik is currently President of Les Clefs d’Or Sweden.
We are proud to be the only hotel in Gothenburg with a Les Clefs d’Or Concierge.

Room extras

Surprise with flowers and a bottle of champagne to the room.

Transfer service

Arrive in style and comfort at Upper House.

Make it special

Se Gothenburg by foot, boat or helicopter