When can I check into the hotel?
When do I have to check out of the hotel?
How old do I have to be to stay at the hotel?
Can pets stay at the hotel?
Can I smoke at the hotel?
What is the maximum room occupancy?
Is spa entrance included?
Do I have to pre-book my time at the spa?
Can I access the spa after check-out time?
I suffer from allergies and need an allergy-friendly room. Can you help with this?
What parking options are available?
I haven’t received a booking confirmation. What should I do?
How can I amend/cancel/check my booking?
Can I make a booking via the website without entering my credit card details?
How can I book a room using a gift card?
When is breakfast served?
I have to leave the hotel before breakfast opens, is it possible to get something before I go?
Do you offer breakfast options for persons suffering from allergy?
I think I’ve left something behind, who should I contact?
Is there a pool at the hotel?
How can I join the loyal guest programme Club Gothia Towers?
Is there Wi-Fi at the hotel?