Check-in is from 15.00. If you arrive earlier, you can store your luggage in the hotel’s luggage room until your room is ready.
Please bring a valid form of national ID or your passport to show the reception staff on check-in.

You must vacate your room by 11.00 at the latest.

You must be at least 18 years old to check in at Upper House or Gothia Towers.
The age limit to book our suites are 25 years.

No, not at Upper House.
At hotel Gothia Towers we have a few rooms in which dogs can stay. To book one of these rooms, please call or e-mail the hotel reservation team directly at: room@gothiatowers.com.

Upper House and Gothia Towers are smoke-free hotels and as such, smoking indoors is absolutely forbidden. E-cigaretts are also forbidden.

For safety reasons, a maximum of three people, plus one child up to 6 years of age, can stay in our rooms.

Our Spa Experience - Small and entrance to the spa is included if the spa is not fully booked at the time. Please contact us before hand to check availability and to book.

We recommend that you pre-book the Spa ritual. Spa entrance can be booked if the spa is not full at the time, please contact the reception desk when you arrive.

You have access to the spa from 15.00 on arriving day to 11.00 on departure day.

Yes, we have a few rooms that may be suitable. These rooms need to be booked over the phone, so please call, +46 (0)31–750 88 10.

During your stay at Upper House you can choose from a number of convenient parking options. All our parking options are extremely popular, so to guarantee a parking space for your car, you will need to pre-book parking. Find out more about our various parking options here >

Contact the hotel on telephone +46 (0)31-750 88 10 or email room@gothiatowers.com, and we will send you a manual confirmation. If you do not have a booking confirmation when you arrive, you can check in using your name.

– If you have booked directly with us and have your booking reference number to hand, you can view your details here >>
– If you have booked over the phone and do not have a booking confirmation, you will need to contact us on telephone +46 (0)31-750 88 10 or email room@gothiatowers.com.
If you have booked a room here through an online travel site/agent (e.g. booking.com or hotels.com), you will need to contact the site/agent.

All bookings made via the website must be guaranteed with a valid credit card number. You will then pay at the hotel, unless otherwise stated.

If you have a gift card or a voucher, you can book direct by telephone or e-mail.

Breakfast is served: Monday-Friday 06:30-10:00 and Saturday-Sunday 07:00-11:00
If you prefer a traditional breakfast buffet instead, let us know when checking in and we’ll book you a place at Imagine, at the top of Tower 3, where a traditional breakfast is served.

Absolutely. We serve a simpler Express breakfast in Bryggan, right next to the Seasons breakfast restaurant, from 04.30 to 07.00.

Yes, we have a wide range of breakfast options, including gluten-free and lactose-free alternatives.

Call us:
Monday – Friday and Sunday 10.00-15.00 on telephone number: +46 (0)31-750 88 76.
If you require assistance at other times, please e-mail: lf@gothiatowers.com

Unfortunately, there is currently no pool at the Gothia Towers hotel. Perhaps you have seen the protruding pool on the outside of our central tower? This belongs to Upper House Spa and is part of our five-star sister hotel Upper House.
As a hotel guest at Gothia Towers you receive a 20% discount on spa entry. The minimum age limit at Upper House Spa is 16. Find out more >>

For anyone wanting to swim, the Valhalla swimming pool is within walking distance of the hotel. Find out more >>

Yes, absolutely. We offer free Wi-Fi throughout our premises.